F.A.Q.’s

1. What products does ItsYourScent offer? We specialize in high-quality, African-inspired scents, soaps, fragrances, and related accessories. Our selection includes fragrance oils, body soaps, and culturally meaningful jewelry such as Africa-shaped dangle earrings, cowry shell bracelets with cloth clasps, gold/silver Egyptian pharaoh necklaces and stud earrings, gold hook elephant earrings, and more. All items celebrate African heritage, style, and preferences cherished by our community. For the latest listings, visit our shop at https://itsyourscle.com.

2. Who founded ItsYourScent, and what is the mission? ItsYourScent was founded by Anthony Burns with a clear mission: to provide products that our community truly prefers and loves. We focus on curating authentic, high-quality African-inspired items that reflect cultural pride, everyday use, and personal style—making them accessible and affordable for everyone in our community.

3. Is the store currently open for orders? We are temporarily closed for online orders and general operations. However, if we are available, we can arrange in-person pickup at our location (Cleveland/Shaker Heights area). Please use the contact form on our site to message us—we’ll respond as soon as possible to check availability and coordinate. We apologize for any inconvenience and appreciate your patience!

4. Do you offer shipping, or only local pickup? At this time, due to our temporary closure, we are focusing on local pickup options when available. Shipping is not currently active, but please reach out via the contact form if you have a specific request—we may be able to accommodate on a case-by-case basis once operations resume.

5. How can I contact you or place an order during closure? The best way is to leave a message through our Contact Us form at https://itsyourscle.com/contact-us (or similar page). Include details about what you’re interested in (e.g., specific products like fragrance oils, cowry shell bracelets, or Egyptian jewelry), and we’ll get back to you regarding availability and pickup. We’re based in the Cleveland area and happy to connect with our community!

6. Are your products natural, Halal, or focused on specific benefits? Many of our items highlight natural and cultural elements—for example, we feature guides on tea tree oil for skin care and Halal-certified options like TRU detergent (a clothes cleanser). Our fragrances and soaps draw from African-inspired traditions for authentic scents and quality. Check individual product descriptions or our blog for more details on benefits and ingredients.

7. Do you have recommendations for perfumes or scents? Yes! Our blog includes helpful guides, such as “Best Perfume by Age Group: Find Your Signature Scent” (published January 11, 2025), which suggests youthful, fresh options for teens (citrus/floral/fruity notes) and other age-appropriate recommendations. Browse the full post here: https://itsyourscle.com/2025/01/11/best-perfume-by-age-group-find-your-signature-scent. We also spotlight jewelry and other products to complement your style.

8. What is your return or exchange policy? Due to our current temporary closure and focus on local pickup, we handle returns or exchanges on a case-by-case basis. If an issue arises with a purchased item, please contact us immediately via the form so we can assist. Once regular operations resume, we’ll update with a full policy.

9. Is there a blog where I can learn more? Yes! Visit our blog at https://itsyourscle.com/blog/ for product spotlights, style tips, and cultural insights. Recent posts include:

  • Best Perfume by Age Group: Find Your Signature Scent
  • Africa Shaped Dangle Earrings: Add a Touch of Africa to Your Style
  • Royalty Reimagined: The Magnificent Gold Egyptian Pharaoh Necklace
  • And more on jewelry, natural ingredients like tea tree oil, and Halal products. It’s a great place to discover why these items resonate with our community.

10. How can I stay updated when you reopen? Follow our site or message us through the contact form to be notified when we reopen for regular orders. We’re committed to serving our community and look forward to bringing back your favorite African-inspired scents, soaps, and accessories soon!